Citizen Advocacy is built upon a belief in the power and competence of the ordinary citizen to care and connect to others and to make a lifelong commitment to stand by, stand for and stand with another person, through good times as well as challenging times.
Advocates choose one or several of many ways to understand, respond to, and represent that person’s interests as if they were the advocate’s own, thus bringing their partner’s gifts and concerns into the circles of ordinary community life. Many of these commitments last a lifetime.
Below are a few stories that we have received permission to share. If you feel that you can help us further our mission in any way, please contact us.
When Joe and Nick were first introduced and matched through Citizen Advocacy, they enjoyed social outings and having easy fun. Until one day, Nick made a profound request after a round of mini golf: “Please don’t ever take me there again.”
He wanted more than ice cream and games—he wanted to be seen and become part of his community. Joe listened. Together, they began delivering food through PACS, which sparked a bold idea: creating their own nonprofit to support other nonprofits. With time and dedication, they did just that. Their organization was recently recognized by 100 Men of Phoenixville and found a home at the United Methodist Church. What began as a match between two individuals who otherwise would not have met, has transformed into a shared mission, giving Nick exactly what he wanted—a valued role, the opportunity to be seen, and the chance to give back to his community.
This is what Citizen Advocacy does—creates lifelong, one-to-one connections that change lives and our community.
(Written Spring, 2025)
After spending some time in prison, Bradley was moved into a care facility where he spent his days isolated. He didn’t have family visits or friendly phone calls. Days passed quietly.
Then he was introduced to Omar through Citizen Advocacy.
They started simply getting to know each other through visits and conversation. Bradley has deep knowledge and love of the outdoors to share. Omar listened. He asked questions. He showed up again and again. Over time, their connection grew. Now, Bradley calls Omar his brother.
“Bradley and I have built a great rapport over a year and a half,” Omar says. “We’re able to pursue his love and knowledge of botany, Western style, and being outdoors. We have so much to teach each other. It’s been really rewarding to see how his outlook has evolved—and the way he lights up when we talk about our next adventure.”
These days, Bradley has people in his life who aren’t paid to be there. Omar and his friends are the only ones who visit just because they want to. That alone has made a difference.
Bradley smiles more. He talks about plans. He looks forward to things.
(Written Spring, 2025)
Esteban and Franklin were introduced because of their shared love for soccer but their connection grew into a bond much deeper than just the game. Over the past six years, Esteban and Franklin have built a connection founded on trust, care, and mutual respect.
In that time, Esteban has been a guiding figure in Franklin’s life, helping him navigate life after high school, adapt to the challenges of the COVID-19 pandemic, and maintain stability in a new chapter of life.
Esteban describes Franklin as someone with a “joy for life,” and its this energy that has made their relationship not just about protection and support, but about celebration. The two have celebrated milestones together, including Franklin’s birthday, which they’ve marked each year since they first met. It’s a tradition that has come to symbolize the deepening of their connection—a bond that has weathered the highs and lows of life.
But beyond the fun and shared experiences, Esteban has also become a trusted ally for Franklin and his family. Esteban is more than just a friend—he’s someone who provides assistance in navigating complex systems, and when language barriers arise, Esteban is there to bridge the gap. Esteban is a pillar of security for Franklin, offering guidance and a sense of stability during uncertain times.
Esteban’s commitment to Franklin doesn’t end with just the two of them. Esteban’s family has also embraced Franklin. They know and care for him as part of their own circle.
The connection between their families has enriched many and created a network of support that extends beyond the traditional boundaries of friendship. They’ve built a lasting partnership that fosters growth, celebrates life’s moments, and reflects the beauty of true community and shared connection.
(Written Spring, 2025)
Michelle and Johanna were introduced at a critical time in Michelle’s life. After the passing of her parents, Michelle was facing serious challenges around housing, security, and maintaining her independence – on her own for the first time. Johanna jumped wholeheartedly into Michelle’s life — not to take over, but to steadfastly walk alongside her. Together, they began navigating those early, difficult steps: securing safe, stable housing and helping Michelle find work that gave her a sense of purpose and autonomy.
Since then, their relationship has grown into something strong, steady, and full of life. They’ve shared new experiences together—day trips to Philadelphia, formal occasions with full hair and makeup, laidback visits to the beach, long evenings around bonfires with friends and family. These moments have become memories that anchor their connection, built over years of showing up for each other.
They continue to face challenges, especially around the ongoing struggle to find affordable housing—a process that has tested their patience and resolve. But they face it together.
With Johanna’s support, Michelle also had the chance to embrace her love for animals. Volunteering at a local shelter became a powerful role in Michelle’s life—a place where she can give her time, care, and energy to animals that love and trust her, surrounded by other volunteers who know and respect her.
Through it all, Michelle and Johanna have celebrated milestones big and small. They’ve grown and learned side by side, and their relationship is a reminder that with the right support, trust, and time, relationships ensure that individuals can face the future with security and stability—even when the path is uncertain.
(Written Spring, 2025)
When Lindsay’s mother reached out to Alianzas De Phoenixville, her worry was clear: what would happen to her daughter after high school?
Lindsay had no support network beyond family and faced both emotional scars and vulnerability from society’s response to her disability. Alianzas contacted Citizen Advocacy, and upon hearing Lindsay’s story, we knew just who to call—Maddie. During their introduction, it was clear that the bond between Lindsay and Maddie was immediate. Learning of Lindsay’s dream to attend prom but unable to afford the evening—Maddie coordinated with local nonprofits and her own contacts for funding, arranged dress alterations, and organized professional styling. On prom night, Lindsay’s radiant smile told the story of what having just one dedicated advocate can mean. But Maddie’s commitment extends far beyond a single evening. She has become Lindsay’s steadfast supporter through emotional challenges, a sounding board for difficult decisions, and is now preparing to help navigate graduation and the job market together.
Of their relationship, Maddie says, “Lindsay is so unique and I’ve watched her grow and come out of her shell in such a short amount of time. Picking out her prom dresses together, and having her mom there too, was such a powerful experience. When she tried them on, we knew instantly they were the ones she was going home with as her confidence was simply radiating. It felt like a “Say Yes to the Dress” TV moment. I’m honored to be able to watch her grow through these big life experiences.” Lindsay shares a similar sentiment by saying “She’s like a sister to me because she is nice and sweet and funny. She’s always there for me and she takes me out to eat sometimes when she can. I love her so much.”
(Written Spring, 2025)
Maureen & Margaret were matched in 2011. When Margaret was 9, her parents “put her away” at Pennhurst State Institution and Hospital. She lived there until she was in her 30s when Pennhurst and other state institutions were closed due to overcrowding, lack of funds, abuse and neglect. For years, Margaret was proud to live independently in Royersford. But she was starting to experience some health concerns and housing issues. In her 60s, Margaret decided that she would like an advocate, so we introduced her to Maureen. Maureen recently asked Margaret what their relationship means to her:
Margaret: “Oh I love it! I love it very much!”
Maureen: “Why?”
Margaret: “Because you’re well respected, and you’re a wonderful woman!”
Margaret: “I’ve had you for 13 years! It’s been wonderful! I wouldn’t trade you for the world!”
Maureen: “Do you remember when we met?”
Maureen: “I wouldn’t trade you trade you either, Margaret!”
Over the years, Maureen has gotten to know Margaret very well. Maureen’s circle of family and friends has embraced her. When assisting Margaret with meeting challenges, she takes Margaret’s lead. This is what Maureen wrote: “Initially I was hesitant to become an advocate, but I am so glad that I did! Helping Margaret work through day-to-day life issues has been challenging and rewarding for both of us. She has her own ideas about how things should work. At first, for a couple of years, Margaret and I spent a lot of time going to the dentist. Phones have always been a challenge. Margaret will tell you she has had at least 20 phones in the last 13 years. It’s not that many but I secured at least 9 or 10 phone plans. She’s had the last one for close to a year now. So, finally success! The last few years, Margaret has been having some issues with her affordable housing situation. Navigating grouchy neighbors and a not-so-helpful management company has been challenging for both me and Margaret. After a few falls earlier this year, Margaret has entered a new stage of learning what her new limitations are – how to use assistive devices and to live safely in her new apartment.”
(Written Spring, 2024)
The foundation of Michelle and Pam’s relationship was built over casual lunch dates. During their time together, Pam would often tell Michelle, “You’re doing too much,” a phrase that stuck with Michelle and eventually taught her an invaluable lesson: the importance of slowing down and savoring life.
Over the years, Pam became more than just a friend. She’s grown to love Michelle’s kids and often says that Michelle and her family are like a second family to her. Their bond, started with shared meals and meaningful conversations, has flourished into something deeply rooted in mutual care, support, and the understanding that life is better when you take the time to truly enjoy it together.
“Pam has become a big part of my family. My sons absolutely love her. I tell her all the time I am thankful she is in my life.”
(Written Spring, 2024)
For Koretta, being in a Citizen Advocacy relationship with Michelle means making sure no one is left to navigate life alone. With no family nearby, Michelle could have easily fallen through the cracks—but Koretta stepped in. She shows up, checks in, and makes sure Michelle feels seen and supported.
(Written Fall, 2024)
“Nicole & I continue to earn each other’s trust, figuring it out together. When I needed folks in my corner, they were there for me. I will continue to be in Nicole’s corner.” – April
(Written Spring, 2024)
James and Jim are both veterans. They connect over their shared service and have built a friendship rooted in trust and support.
Before meeting James, Jim had been living in the Veterans’ Center with little family contact after his mother’s passing. When legal issues arose after her death, Jim trusted James enough to help him bring in professional legal help.
“Connections you make in life are more important than material possessions,” James says. “It means a lot to me when Jim remembers trivial details about my life like where I have been and when. Then I know he cares about me as much as I care about him.”
(Written Spring, 2025)
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