Citizen Advocacy
of Chester County
office (610) 933-1299
fax (610) 933-7438
email:info @ citizenadvocacy.org

Frequently Asked Questions

What does an advocate do?

With coordinator support, the advocates take on many different roles and, with the help of their own networks, they have helped partners to find places to live, jobs, medical and financial representation, transportation to jobs and appointments, and community involvement. They have also helped with household tasks such as shopping, cleaning and balancing checkbooks. Advocates have intervened successfully with hospitals, landlords, employers, teachers, and social workers on behalf of their partners. This at times comes at significant emotional, time and financial cost to the advocate.

Often advocates also build strong personal friendships with their partners, as well as introducing them to social and family life, sometimes for the first time. They have developed mutual trust, respect and caring.

How much time does being an advocate take?

This varies completely in each relationship and is determined by the advocate. Advocates are asked to decide how much time they feel will meet the interests of their partners.

How do you make matches?

We start by getting to know well the person with the disability. We learn what we can offer about their history and some of the issues they are facing. We think about a role a citizen advocate might play in this person's life. We think about the qualities that the citizen advocate should have. Then we go to people we trust and ask, "Who do you know that..." We then talk with the potential advocate, learn as much as we can about them and then if what we have learned suggests a good match, we introduce the two people. We meet together several times and then both people decide if they would like to be matched in a citizen advocacy relationship. We help with first steps and then we support the advocate as needed.

How long does it last?

Unless specifically asked to do something short term, coordinators ask advocates to make a long term, generally lifelong, commitment.

Why have I not heard of you before?

We do not advertise or seek publicity because the work we do is personal and it is done one-to-one. We learn a lot about people's lives and their histories and their stories. We want to respect the stories of people's lives. They may choose to let us share their stories. Board members, citizen advocates, and friends of the office introduce us to fine people that they know and trust and invite those people to learn more about the organization and perhaps to become involved as citizen advocates in the future.

Why Is Citizen Advocacy Important?

Let’s face it, we live in a world that is oppressive to people that don’t fit our image of health, wealth and brains. Many people prefer to think of the world as a kind, welcoming place, and if only we could fix things, it’d be a great world for everybody. Well, there’s been centuries of “fixing up” and we have just as much oppression, poverty, prejudice and hatred in the world as we ever had.

The question, then, is not a matter of fixing things up, but is a moral choice of where each person stands in the face of dynamics that oppress and even destroy vulnerable people. Fortunately, there are people who will stand in the face of oppression, and will do the right thing in standing by, for, and with oppressed people.

Citizen Advocacy provides very real opportunities for individuals to act upon that moral choice. “Moral” simply means having the ability to tell right from wrong. It is wrong to treat anyone as less than oneself. It is right to regard all people as of equal value and worth, and to act upon that belief by defending the lives of vulnerable people.